Pochita Plush Doll

Payments are accepted via credit card, debit card or PayPal with a valid United States billing and shipping address. Accepted credit cards are Visa, American Express, and Mastercard.

When placing an order, your billing address must correspond to the address of your credit card.

All transactions are secured. The Abstrait. website is provided with an SSL encryption system to protect personal and payment data.

In an effort to eliminate unnecessary waste and reduce our carbon footprint as a company, we partner with global merchants from the USA, China, and Taiwan and ship directly from our factories to provide you the best prices and the finest products in the most efficient way possible. 

Our clothing is made-to-order, meaning that they are printed only when you have placed an order. This helps prevent us from overproducing merchandise and also allows us the ease of providing designs easily. It's a win win for everyone including our planet.

Because of this, however, your items may take from 5-7 business days to ship and 2-3 weeks to arrive and deliver to your doorstep, depending on your country. If unexpected issues or delays arise, please feel free to email us at support@abstraitclo.com and one of our team members will be happy to assist you.

NO EXCHANGES ARE AVAILABLE UNLESS IT RESULTS FROM AN ERROR ON OUR END (this includes sizing issues, we have made efforts to display accurately the sizes of products. It is the customer's responsibility to choose the correct size). (There are no refunds once products ship out, it is the receiver's responsibility to use a secure residence to get their orders).

IN CASE OF A REFUND THE PROCESS TAKES 1-3 BUSINESS DAYS.
ERRORS MUST BE IDENTIFIED WITHIN 7 DAYS OF RECEIPT OTHERWISE YOUR ORDER WILL NOT QUALIFY FOR A REFUND OR EXCHANGE. (REFUNDS DO NOT INCLUDE SHIPPING FEE)